Sacramento restaurant institution, Mikuni Sushi, experienced a devastating fire at their original location in Fair Oaks. We were very proud to help them through this trying time and help them create a new, beautifully remodeled space

Situation
On New Year’s Day 2013, Mikuni Fair Oaks experienced a devastating HVAC unit fire on the roof that caused the roof to collapse into the restaurant. The fire and water damage to the 240-seat restaurant required them to close for an extended period of time. Original estimates were for the work to take up to four months, thus causing Mikuni to engage their Business Income Interruption Insurance to help cover the costs of extended loss of business.

Solution
Pinnacle Emergency Management stepped in to manage the entire restoration process from coordinating with the property owners, Mikuni’s ownership and the various insurance companies. Pinnacle also worked closely with health inspectors, Sacramento County inspectors and the fire department. Pinnacle is very sensitive to a business’ need to get back open after a disaster – back to making money and getting employees back to work. We worked very hard and very efficiently to complete the job as quickly as possible.

Results
Completed in record time, Pinnacle was able to complete the job in just 36 days, less than half of the four months originally estimated for reopening. This allowed Pinnacle to minimize the business income interruption at Mikuni from four to just two months, valued at about hundreds of thousands of dollars. Work was completed on schedule and on budget.

Mikuni appreciated our one-stop approach in working on their claim. “The emotional devastation of a fire and working with the complexities of multiple insurance companies to assess damage and replacement can be overwhelming. We are certainly grateful to Pinnacle who helped navigate the process for us.” – Haru Sakata, CEO of Mikuni.